Top Expert

Website Terms and Conditions

1. Agreement to Terms

By using our website, you agree to these terms. If you don't agree, please don't use our site.

2. Using Our Site

  • You must be at least 18 years old to use our site.
  • You agree to use our site legally and responsibly.
  • Don't try to damage our site or interfere with its operation.

3. Your Account

  • Keep your account details safe.
  • You're responsible for everything done under your account.
  • We can close your account if you break these terms.

4. Booking and Cancellation

  • Session bookings are subject to expert availability.
  • Payments are processed securely through our site.
  • You may cancel a session up to 48 hours before the scheduled time without penalty.
  • Cancellations within 48 hours of the session may be subject to fees.

5. Nature of Consultations

  • Consultations are for informational purposes only.
  • Expert advice should not be taken as an endorsement of your ideas or plans.
  • You are solely responsible for any actions you take based on the consultation.

6. Expert Content and Liability

  • Experts are responsible for their own content and advice.
  • We don't endorse or guarantee any expert's views or advice.
  • Information shared during consultations is confidential.
  • We will not use expert names or consultation content in promotional materials without explicit permission.

7. Expert Liability

  • Experts are not liable for the consequences of their advice.

8. Your Content

  • If you share content on our site, you keep the rights to it.
  • But you give us permission to use it to run and promote our service.
  • You agree not to share any confidential information obtained during consultations.

9. Intellectual Property

  • Our site and its content are protected by copyright and other laws.
  • You may not copy or use our content without permission.

10. Privacy and Data Protection

We respect your privacy. See our Privacy Policy for details on how we handle your data.

11. Limitation of Liability

  • We provide our site 'as is' without any guarantees.
  • We're not liable for any losses you might suffer from using our site or expert advice.

12. Changes to These Terms

  • We may update these terms. Check back regularly.
  • Continued use of the site means you accept any changes.

13. Governing Law

  • These terms are governed by English law.
  • Any disputes will be handled by the courts of England and Wales.

14. Indemnification

You agree to indemnify and hold Top Expert and our experts harmless from any claims resulting from your use of our service or any actions you take based on consultations.

15. Confidentiality

  • All information shared during consultations is confidential.
  • You agree not to disclose any information from consultations without the expert's explicit permission.
  • We will not use consultation content for any purpose other than providing the service, unless given explicit permission.

16. Expert Participation and Payment

  • Experts are responsible for ensuring they have the right to participate in consultations.
  • Experts should declare any potential conflicts of interest or outside interests to their primary employer.
  • Payment for consultations can be made to the expert or to a charity of their choice.
  • We are not responsible for any conflicts between experts and their employers regarding their participation.

17. User Responsibilities

  • Users must not attempt to engage experts in activities that could violate the expert's employment contracts or create conflicts of interest.
  • Users are responsible for verifying that their use of our service complies with their own employment policies.

18. Disclaimer of Employment Relationships

  • We do not create an employer-employee relationship with experts or users.
  • All parties are independent contractors with respect to Top Expert.

19. Contact Us

If you have any questions about these terms, please contact us at team@topexpert.co

Last updated: 29th August 2024

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