Commonly Asked Questions

What others have asked us...

Top Expert helps you book video chats with experts. First, find an expert you like. Then, book a time that suits you both. When it's time, join the video call to ask questions and get advice.

Sessions can be 15 minutes to 3 hours long. Most experts offer 15-60 minute chats.

Quite a lot! Even in short 15-minute calls, you can learn a great deal.

Yes! Anyone from anywhere can use Top Expert. We take all major credit cards, and payments are in British pounds.

The times you see are always in your local time zone. If you're in London, you'll see times in GMT or BST.

You can wait for new slots to open up. Some experts let you suggest times that work for you, at least a week in advance.

It varies. Some add new slots weekly, others monthly.

If the expert allows it, yes. You can suggest times at least a week ahead. You only pay if they agree to your suggested time.

You can ask almost anything about their work and success. Check their profile to see what they specialise in.

You can change your booking up to 48 hours before. Changes or cancellations within 48 hours may incur a fee. Use our mobile app for any changes.

We're sure you'll enjoy your chat, but if you're not satisfied, let us know. We'll do our best to make it right.

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