Top Expert

Privacy Policy

1. Introduction

Top Expert Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal information (e.g., name, email address, phone number)
  • Profile information
  • Payment information
  • Communication data (e.g., when you contact our customer service)

We also automatically collect certain information when you use our services, including:

  • Usage data (e.g., how you interact with our site)
  • Device information (e.g., IP address, browser type)
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Prevent fraud and abuse of our services

4. Sharing of Information

We may share your information with:

  • Service providers who perform services on our behalf
  • Professional advisors (e.g., lawyers, accountants)
  • Law enforcement or regulatory agencies when required by law
  • Potential buyers in the event of a business sale or merger

We do not sell your personal information to third parties.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

6. Your Rights

Under GDPR and UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

To exercise these rights, please contact us using the details provided below.

7. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

Your information may be transferred and processed in countries outside the UK and European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Children's Privacy

Our services are not intended for use by children under 18. We do not knowingly collect personal information from children under 18.

11. Cookies

We use cookies to improve your experience on our site. You can control cookies through your browser settings.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Top Expert
Trust Hub, Sinclair Gardens, London, W14 OAU
Email: team@topexpert.co

13. Complaints

If you are unsatisfied with our response to a privacy concern, you have the right to complain to the Information Commissioner's Office (ICO) in the UK.

Last updated: 29th August 2024

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